Hello
I set up a new user in Account Right Live and now I can't delete it.
I have made it inactive but when I try and delete it it says it can't as there are transactions associated with it, or the user is logged on elsewhere, which it isn't
Thanks
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Account right live user account
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Exporting Recurring Transaction
I am creating new company files to commence 1.01.2015 from an existing file.
I cannot directly export recurring transactions though.
Any ideas?
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Bank Feeds technical issues
Hi all,
We’ve become aware of a technical issue with MYOB AccountRight Bank Feeds.
You may therefore notice a delay in receiving your bank feeds, but please be assured our team is looking into this.
We’ll let you know when it’s back up to speed.
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Upgrade from Business Basics V1.1 to AccountRight Basics
Hi there
I am currently using business basics and have been doing so for many years now. I want to purchase account right basics, however do not want to pay a monthly subscription fee. My question is, if I purchase account right, will it be able to recognize and open my current company file which I currently use with the business basics v 1.1
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Bank reconciliation print issue Windows 8.1
Around June 2014 this thread discussed an issue printing a bank reconciliation under Windows 8.1. No solution was posted, although the last post reported that a moderator was assisting the OP.
A client of mine has reported what may be a similar issue, in that when the Print button is selected on the Reconcile screen, nothing happens.
Is there a recommended solution?
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Header account cannot be substoal when generating a report
I just set up a 4-2000 A Income header account and already cliked "substoal when generating a report", but it does not show up the subtotal for all the details account a( with data already ) under this header account.
i deleted it and creat again, still doesnt work
could please help, thank you
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ARPremier trial version Installation
When I attempt to install I will be asked whether offline or online - if I choose offline can this be changed later ?
When I attempt to install can I enter serial number later?
When I attempt to install can I enter serial number later?
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MYOB Error - Can't measure free disk space
We are running a multi-station multi-user MYOB environment, with one computer using MYOB Premier V19.10 and others using MYOB AccountRight Plus v19+.
One of the users (using MYOB AccountRight Plus v19.5) when trying to open up MYOB files stored on our NAS has received an error message "Can't measure free disk space".
I have been able to open up the files (in MYOB Premier V19.10) this user tried to open, and have not had any issues with the MYOB files. Another user using MYOB AccountRight Plus v19.6 was also able to access the MYOB files without issue.
The user is operating from a PC with a partioned HDD, as the computer is shared by two staff members.
Any idea how to fix this issue (please note we have tried rebooting the machine).
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Editing the Budget Analysis Report
Hi, how do I show the annual figures in the 'budgeted' column for the P&L Budget Analysis Report rather than the monthly figures?
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Add/Expand Info Shown on Cash Flow Statement
Hi,
I have just upgraded to AccountRight 2014.4.16 and I would like to know if there is a way that I can change the info showing on the Cash Flow Statement. In particular rather than just showing one figure for the Net Cash Flow from Operating Activities I would like to break this figure down into three categories pursuant to my business ie. Receipts from Members and Clients; Payments to Suppliers and Employees and Interest Received so that the MYOB report matches what my accountant produces. Is there a way of doing this as the only field available under the Show Hide button is Account No.
Best Regards,
Mrs G Jayawardhana
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Having trouble uploading file to cloud
I am attempting to upload my Accountright plus company file to the cloud, which results in a message telling me my serial number doesnt match my account. I have checked my MyMyob account and the company file serial number is there in my product list, as well as an old product serial number. I am definately using the same login info when i log in from Accountright plus.
Any guidance would be appreicted.
Cheers
Derek
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Activate a different file
I have downloaded a file tomy serialnumber however because it is on a different serial number I cannot confirm the file.
What do I do to solve this problem ?HELP.
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Inactive Accounts in Budgets
How do I stop inactive accounts from appearing in budgets?
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aba bank file compatibility
Hi MYOB Community.
We have recently registered with our bank for payment file upload.
We successfully transmitted an aba file from MYOB from our pc at head office.
The authoriser of the bank payment file will be overseas at Xmas and will have his Samsung tablet on him to transact any payments whilst he is away.
We did a test the other day as follows:
Created aba file in MYOB
Emailed the aba file to owners email
Downloaded and saved the aba file to the tablet
Attempted to upload aba file from tablet to bank through internet banking
Bank was unable to read the file
Can you throw any light onto why this didnt work from the tablet?
Would the tablet be saving the aba file in a different format; therefore bank unable to read?
Do you think we need an application for the tablet to be able to read such file?
Any input would be much appreciated.
Thanks
Natalie
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Budget - export to excel spreadsheet
Hi,
I have prepared a budget in myob and would like to export this into an excel spreadsheet. Why are you only allowed to print the budget and not export the data? J
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Staff Christmas Dinner
Hi all,
I work for a SBE and the boss has paid for a Xmas dinner for staff and partners - it works out to less than $300 per employee and so I gather is exempt from FBT as a minor benefit.
My question is, how to code it in MYOB - is it an expense and should it be a different ledger code , ie staff xmas....
thanks
Steve
(seat of the pants MYOB user)
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Salesperson Summary
Hi There,
Just upgraded to the latest from v15.
Have been looking everywhere to find out where the salesperson or employee sales summary is.
It used to be in reports along with everything else but it seems to be hiding from me now.
How do I locate this information?
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Back up
HI The last few weeks have been painfully slow in backing up MYOB in a few different places I work at.
It had improved but has gone backwards again.
Please fix
Also I find the whole community forum etc very cumbersome when trying to ask a simple support question. This needs fixing as other accounting packages make it very simple to get support.
Thanks
Liz
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Unable to backup, check out, or upgrade online company file
I am currently unable to perform a backup, upgrade the company file from 2014.3 to 2014.4 (just installed), or check the file out to work offline. I receive slightly different error messages for each of these operations, but all related connection problems:
- Backup: Error: The connection to the server was lost. Please check that the server is on and connected to the network
- Company File Upgrade (2014.3 to 2014.4): Connection Error: This task can't be completed due to an issue with your network or internet connection. Please check your connection and try again later. AccountRight must now close.
- Checkout (Work Offline):
- Error: An error has occured while updating your offline file. Please check your internet connection and try again.
- Error: Failed to check out online company file
This occurs in multiple locations (home and office) and on both wired and wireless networks. There doesn't appear to be any problems opening and working with the company file online - I can enter transactions, generate reports, update bank feeds, etc.
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Import bank statement
Hi,
Just a simple issue, when I import bank statement (qif file) to MYOB for reconcilation, I often have matching problem. For example, the first time I import bank statement, it says 5 transactions not match. However, if I import same bank statement again later on, it may say 100 transactions not match. Can anyone tell me what's the reason?
Regards
Tony
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