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Logging into bank feeds each time

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Is it possible to avoid having to login to bank feeds each time if you are logged into AR as an administrator. It seems a bit backwards if you have to do that.

 

The video I watched showed someone logging into it


GST Report Showing Different Amount

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In AR 2014.4 (and previous versions) .

 

Each month I have an tax invoice that I raise for 68.99 and when I run the GST report it shows it as 70.00, while it is only 1 cent out there could be cases where it is far more out than that. 

 

Why is this?

 

Thanks.

Loss of data due to hard drive fail

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Hi

 

In February last year I lost over 18 months worth of data due to a hard drive fail - long story short, the IT guy had set the back up to the hard drive and not the server!!  So while the hard drive was sent away to try and get the data recovered, I started re-entering all of the transactions to the best of my knowledge (this period also included a change over of staff).  The recovery took longer than anticipated and in the end we weren't sure what info would be recovered.

 

We now have the data back as at the end of financial year 2013, but in the meantime, I have re-entered all of the transactions and the data I am working with is up to date EXCEPT for some differences in the opening balances.

 

My question to the forum is:  Can I change the opening balances in the general ledger accounts to the last reconciled closing balances and if so, how do I do this?

 

Or can the two lots of data be somehow merged without having to re-enter the data again?

 

I am thinking that the history for the business will be forever maintained on the recovered data hard drive and the current data starts from 1/7/13.  Is this the way I should go forward?

 

I have the accountant wanting to finalise the end of year accounts so any assistance would be greatly appreciated.

 

Thanks.

Karen

Consolidating files process

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Hi, I need to consolidate 3 company files into 1 & have been following these steps:

 

http://myobaustralia.custhelp.com/app/answers/detail/a_id/9186/kw/consolidating%20files

 

What is the difference between exporting/importing Transaction Journals vs General Journal Entries?

 

Also, during the export/import journals stage is there a way of flagging all journals from one file as 'Company A', journals from the next file as 'Company B' etc? I would like to be able to identify which company a transaction originally came from once the files have been consolidated.

 

Thanks

Craig

 

 

 

Inventory adjustment error

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We have constantly problems with adjustment errors when reducing the item  to zero in account  and value and making out of the items one different item say we make out of earring = s 2x pendants. It does not allow it !!!

you have to go out of the the system and re-long-in and quickly - without touching the inventory or the sale or the purchases, go to adjustment and make your changes - that may work or not.

What a crappy system  is that ??????????????????????

 

Can they slve it - not say cannot.

Clearing outstanding bank deposits

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I have some Outstanding Cheques & a Deposit in which I need help writing off.

 

How do I do this?

 

Thanks

 

Opening balances for expense accounts when converting within a financial year

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G'day,

I am converting to MYOB at the end of December 2014 and although I can enter opening balances for assets etc I seem unable to enter the balances in expense accounts for July 14 to Dec 14.

I am told (by MYOB) that I cant enter balances.

Suggetsions please!!!!

Automatic recurring journals

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Using AccountRight I have set up monthly journals to record automatically at the start of each month.  After recording once they all changed to the next due date of the end of the following month.  If the end of the month falls on a weekend or public holiday they will then record the following month when the file is opened which is a nuisance to change all the dates.

 

I have tried setting the dates to record in the middle of the month but they still change to the end of the following month when next due.

 

I am also still getting some journals recording multiple times in a row on different dates within 2 months using up all the future times the journal was to be recorded.  This problem has been ongoing for years and no-one seems to be able to solve the problem.  I have posted this issue twice before.

 

Can someone please help. 


User Access Issue

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Hi, our company subscription has 2 administrators so when I run the Session Secuirty Audit report I am unable to determine which administrator is logon on. I tried to give the admistrator - file access only so that I can distinguish between the individuals but this isnt allowed. Any help with this would be appreciated.

purchases register button not opening the register

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MYOB is failing to open the purchases register using the purchases register button in the command centre. 

Whats wrong????

Define levels in Balance Sheet report

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HI, is there any way I can define Levels 1-4 when producing a Balance Sheet report? The default levels are not particularly useful & I want to be able to control whichaccounts get grouped together.

 

thanks

Craig

Company file won't sync or back up

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Hi,

I've got the same issue as Madelyn and others from the archived thread per the below.

 

Are you able to do the Deprovision of my company file?

 
>>>>>>>>>>>>>>>>>>>>>>
‎07-07-201403:10 PM

I've just upgraded to AccountRight 2014 and now I can't sync or backup the company file.  The error message I'm getting is:

"An error has occurred while updating your offline file.

Please check your internet connection and try again."

There is nothing wrong with the internet connection. I have deleted the synchronised company file and ensured the AccountRight services are started, however this doesn't appear to have worked either.

 

Could you please provide further assistance?

 

Madelyn

Registered: ‎27-04-2012
 
Australia
0 Kudos
 
 

Hi Madelyn (),

 

A very warm welcome to the MYOB Community Forum. I hope you find this to be a useful tool.

 

I'm sorry to hear that you are having trouble Syncing and taking a backup of your online file.

 

I have since done a Deprovision of your online file at our end. This should ideally resolve the issue that you are facing. 

 

Could you therefore please try to take a backup or sync your file again and let us know if issues persist. 

 

 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

 

Thanks, Jim.

Company file activation

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I go to open a file (I am new to program) and it goes to activation and when I press activate it says I have activated all I can so it wont open . I have only made a file and not done anything else on it.  Also how long is the wait when you ring on the phone. I did try once and waited 10 min before hanging up. There was no message saying roughly how long the wait would be.

 Thanks 

Peta

Purchasing Myob

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I would like to buy the MYob software so I can work from home more often than travelling to work. Where's the best place to purchase the software and is this the only way to do it.

Reversing or voiding a sale/invoice

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I need help again Please. I have hit a wall, and there is still teething problems for me while MYOB is all new to me.  I am doing reconcilling and the only transaction I have a query with is against a cheque.

When we receive our cheque for work carried out for the month from a tramsport company whom my husband works for (subcontracts) to, he sometimes uses their fuel and that amount is taken out before we receive our payment.

That is all good and we know to add to the invoice, now,  on a extra line minus the fuel.

 

 

I cannot reconcile one month as the amount applied in the invoice was not, the total amount of the cheque, before the fuel was deducted. So when i used to do it using fuel, through spend money and it going to undeposited funds then when we received the payment being by cheque it would marry up when preparing a Bank Deposit.

Now when i go to do that ,  meaning try to change the invoice to add the full amount of the cheque instead of what just went into our bank account, because the orginal invoice was already applied it says i am out of balance for the amount of the fuel because the Full amount of the cheque wasnt applied to the invoice by mistake at the time.....

 

So I thought you may be able to delete the invoice sale, but when i bring up the invoice, and click on edit highlighted is a delete option, but when I do press on delete it says, A sale with payment applied may not be deleted. 

How do i correct this.

 Any help is and would be kindly appreciated.

Michelle


Purchase MYOB

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Hi,

   I have 2 companies,  if i purchase the full license MYOB Right Plus from the office works, can i use that software to open and manage the 2 companies?

 

Problem with doing an Invoice, need Help.

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Hi, how do I  add contractors to an invoice correctly when putting in an invoice to be paid?

The contractors are providing a service to us but we do not make money from it in any way they just use my husbands same number.  

Paperwork work is then divided and sorted  to who did this load and how many etc etc...

Then they invoice us and we pay them, from the cheque that is sent to us  from the transport Company for all three people(my husband, and two contractors) for their work carried out for the month.

I have problems with  recording the full cheque amount. Meaning each three have a tag each  which is used for petrol which they all use from the tansport depot in which they work for. The amounts are calculated and we do know who uses which amount. I know we have to show full amount of cheque received, but am getting confused with preparing the invoice.

I have to invoice the transport company. Do i invoice them for the full amount before deducting the fuel amounts. I know if i put a minus on the invoice for fuel it will match up to the amount which went into our bank account before the company took out the fuel from the cheque.

I just dont know where do i add the contractors, do i add it on the same line because then the amount goes up. Do i add a minus figure beside their amounts too. I jthought I could do it all on the one invoice. 

Any help is appreciated.

Close Financial Year - Produces out of balance Trial Balance

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I would like some help with an unblanced trial balance produced after running the Close Financial Year.

The Close Financial Year routine has resulted in an out of balance Trial Balance.

There is a mystery retained earnings amount showing in the July (new financial year) column of the Trial Balance.

The amount showing does not appear in the Detailed General Ledger Report for Retained Earnings.

I have run the Company Data Auditor and there are no outstanding issues.

Lost Install Disk

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Hi,

 

We lost our disc and the information a long time ago.

 

Our client's company file is MYOB Accounting Plus V17, please help up get a download link for this.

 

We tried searching online but is not successful.

 

Thanks,

Tony

How to find out conmpany file code?

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Hi dear,

 

I tried active my company file online. But it failed. So I want to try confirm via my.MYOB website. But it needs company file number.

 

Who could tell me where I can find out company file in MYOB AccountRight 2014.4?

 

Thank you in advance.

 

Regards,

Fay

 

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