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Business Insights - Exception could not load file or assembly...

January 28, 2015, 6:35 pm
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Hi all

 

i have searched and found several old entries for this issue and even contacted MYOB support.

 

i still havent managed to resolve it.

 

Numerous reinstallation of myob, net framworks, charting tools, and odbc.

all NG

 

latest thread i found was to do with screen resolution, however setting it to match a working windows 7 pc still didnt solve it.

 

my PC is well equipped, running win 8.1 (also didnt work with win 8)

 

i did initially try upgrading (stupidly) to the new online version of myob. it has since been uninstalled and i a reverted back to 19plus.

 

would there be any residual corruption from the newer MYOB causing issues??

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Red Hot Training Specials!

January 28, 2015, 7:09 pm
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Hi everone, we have this weeks red hot last minute classroom based training specials for you hot off the press!

 

Places are limited so click and book to avoid dissapointment!

 

 

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Cannot update bank feeds

January 29, 2015, 2:34 pm
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We were getting bank feeds without any issues but now we are getting an error. See attached screen shot.

 

As far as I know, we have a paid subscription so I'm not sure why it's saying it's been cancelled now?

 

 

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Inquiry about setting up Bank Feeds

January 29, 2015, 2:40 pm
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Hi, just putting it to the Community, Is setting up bank feeds a lot better when it comes to reconciling?.Does it make it alot ewasier as well?

People who have it and use it, comments would be very much appreciated.

Is it alot easier than doing the orginal way, bank statement matching and finding?

Is it hard to use/

 

Kind Regards

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Saving Customized invoice

January 29, 2015, 6:23 pm
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Ive been customizing my purchase order form on Myob and I saved it under a new name. Now I cant find where it is saved to.

I have searched and it does not appear. It should be saved in C Drive in Premier 19 folder under forms. But its not there.

 

Please help. Thanks:smileyhappy:

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Last Cost and Stock on Hand report

January 29, 2015, 8:59 pm
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Hi 

 

New here so go easy on me. Is there any reports that list the Last cost & Stock On hand? They all seem to have average cost or standard cost, but this doesn't suit.

 

Any ideas?

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Trouble with synchronisation

January 30, 2015, 5:36 am
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I have a bit of a technical issue with the cloud version syncing 2014.4

 

I tried to take a file off line and got a message telling me I could not take the file offline.

 

I then tried to SYNC my file and got the below error message.  I also tried it on a few other company files to find I could not sync them either.  

 

Sync Error.jpg

 

I have used this link to reset the sync files by deleting them Troubleshooting synchronisation.  Once I followed this support note MYOB allowed my file to start syncing again.   However the file has been trying to sync now for over 45 minutes.    Has anyone encountered this before? 

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Two files for 2 different entities: How to put relevant bank feed wtih relevant myob file

January 30, 2015, 2:51 pm
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I have two account right files - one for each of two different separate but somewhat related entities- each entity has dfferent bank accounts - how do I allot correct bank feed to correct AR file? 

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Minor changes to Technical Support hours

January 30, 2015, 3:37 pm
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Hi everyone,

 

The MYOB Extended support is changing hours. Effective 1st February 2015, the operating hours for calls and Live Chat will change to:

 

  • Monday to Friday: 6:30am - 10:00pm (AEDST)
  • Saturday and Sunday: 8:00am - 6:00pm (AEDST)

 

Please continue to use this forum as a resource for all your queries relating to MYOB products and services. Along with MYOB Support staff (MYOB Moderators) we have experienced partners and other users spending hours sharing their knowledge and expertise. 

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Balances

January 30, 2015, 5:38 pm
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Ok, its my first month with MYOB and the first month trading for the business.

 

MYOB says I have xxx in my bank account, but I actually have $200 approx more.  I have spent 2 days looking for it and am in such a state, even when I manually do it now, my figures are all over the place.

 

I guess its good there is more in the actual bank account but I know it needs to balance. 

 

What do I do, can I do an adjustment or something.  Please help

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How can I add customer purchaser order to statement

January 30, 2015, 5:58 pm
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I find myob live VERY FRUSTRATING.  There are so MANY issues need to be resolved that stay the same.  One of the issues I have is that the statements do not show customer purchase order number.  A client needs to see them.  It does show our invoice number.  Where is the field to add customer purchase order to customised form.  

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Unable to choose savings account in bank register or spend money

January 30, 2015, 11:24 pm
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Hi, I'm using an older version of myob (accounting version 12). I am not able to choose my savings account from the drop down list in bank register or spend money. How can I make this appear as an option?
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Online Training

January 31, 2015, 4:32 pm
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Please help. I have 'purchased' the online training but how do I now access it? :smileyfrustrated:

 

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bank feeds not updated

January 31, 2015, 5:08 pm
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I paid the subscription with my credit card and the guy told me that bank feeds would be available immediately.

That was on Friday. I have since tried to update bank feeds and the last update does say the 1st Feb but it has not brought through transactions for the 30th January. I need to work on those now.

I keep clicking on Get bank transactions but it won't bring through all of the transactions from my bank.

 

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Customised forms import

January 31, 2015, 8:53 pm
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What file format must the "import customised forms" be in. I have saved one as a PDF, but when i go to "browse" it does not show up ..... Clearly PDF is not the file format that Account right likes... Can someone please point me in the right direction. 

 

I really dont want to go through each and every single "Invoice, Quote, Payslip" etc to manually customise as Account right works really slow on my computer (Win8.1). Is it a .dat file and am close to tearing my hair out

 

I was using MYOB essentials and it was great as you only had to put in 1 set of information "Company details, Logo etc) and this is where I am getting my PDF from ....

 

Thanks in advance, 

 

Gina

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getting online to my account

January 31, 2015, 9:51 pm
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Hi, I have only been on my account once, having just started our business, and now I can't seem to figure out how to get back online. I have gone to the my.myob site and have entered my password etc and been recognised but the next box with the administrator password box does not come up. What am I doing wrong?

 

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Access to Account Right

February 1, 2015, 2:03 pm
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I am currently running Account Right 2014.4 with it loaded on a desktop & laptop. Access from the cloud is great but my question is....Is there anyway my bookkeeper can access our company file on her tablet or laptop whilst on holidays without having to download the program? Or does every work station HAVE to have the downloaded program in order to access the company file to complete wages etc?
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Inventory not tick(buy,sell,Inventory)

February 1, 2015, 2:34 pm
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I just notice in myob,when you create Item , you can just input Itemname,number, without tick any of (Buy,Sell,Inventory)Option.

 

my question is which situation need create a Item (without tick any of Buy,Sell,Inventory)option,

 

can you name a example for that?

 

thanks

 

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Can not log in

February 1, 2015, 3:37 pm
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I am unable to log in for more than a minute this morning. Very frustrating as it is the first day of a new month so lots to do.

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Keeps having connection error

February 1, 2015, 4:34 pm
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Accountsright keeps having connection error while working on the file. It's frustrating. Accountsright on other pc happened as well, but not so frequent, and also our network is prefectly connected. I am not sure whether it is the maintainance from MYOB? I just need to know the cause whether from us and your end. If it is from your end, then we can not do much but be patient:smileyhappy:

 

Tks&BR

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